A smoother install starts with a clearer plan.
Get the questions in order before the tools come out.
Know the system.
Not just the silhouette.
Confirm the exact model
Obtain the model drawing, installation manual and full component list before site work begins.
Review the complete setup
Ask your installer to check the space, waste connection, water supply, mounting system and any required electrical provision.
Plan what happens on delivery
Confirm the delivery arrangement, inspect the shipment when it arrives and keep the relevant documents together.
Install from approved instructions
Actual work should follow the model’s own installation instructions and applicable requirements. The drawings on this site are illustrative and must not be used for installation.
Floor-mounted toilets
Confirm the exact model’s footprint, waste location and connection requirements.
Wall-hung systems
Confirm the compatible carrier and concealed components before choosing the bowl alone.
Smart toilets & seats
Check the required services, operating conditions and approved compatibility information.